As aged care providers move from reform to implementation, embedding a rights-based framework, expanding access to services, and rolling out the Support at Home program, delivery pressures are intensifying. Financial sustainability, workforce constraints, compliance demands, and digital readiness are converging at a time when stronger integration with health and community services is critical. Providers are being challenged not only to keep pace with change, but to lead it, redefining operating models while continuing to deliver high-quality care. 
 

Join the conversation at the Shaping the Future of Aged Care VIC to explore how the sector can navigate these complexities and deliver the next era of aged care. 

 
Keynote: Liz Hefren-Webb, Aged Care Quality and Safety Commissioner 

 
Sector panel:   

• Improving client value and strengthening care quality, access and experience in a reformed aged care system 

• How the government’s recent increased funding in aged care will improve supply, lift tangible performance and accelerate implementation of reforms 

• Operationalising reforms and realigning operating models in line with the Aged Care Act 2024 

• Meeting updated compliance requirements, including quality standards and prudential regulation 

• Managing the scale of change while maintaining business as usual across workforce, digital readiness and service integration 

• Improving connectedness and integration with health and community services 

• Enhancing financial performance and business models while sustaining competitiveness amid sector consolidation, mergers and acquisition 

Prue Bowden, Group Executive – Home Health, Australian Unity

Faye Spiteri OAM, Chief Executive Officer, Fronditha Care

Patricia Sparrow, Chief Executive Officer, Council on the Ageing

Facilitator: Nikita Weikhardt, Principal & Aged Care Lead, Nous Group

Also being held: 

Shaping the Future of Aged Care QLD
1 September, Brisbane